Legal notice

Welcome to Memories Ball (“Company”, “we”, “us”, or “our”). By accessing or using our website, products, or services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website.

These Terms apply worldwide to all visitors, users, customers, and others who access or use our services.

1. Company Information

Business Name: Memories Ball
Email: memoriesball@use.startmail.com
Business Address: 546 Anzac Hwy.

2. Eligibility

By using this website, you confirm that:

You are at least the age of majority in your country or jurisdiction.
You have the legal authority to enter into binding agreements.
You will use this website only in compliance with applicable laws.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Products and Services

We make every effort to display product descriptions, images, colors, and specifications accurately. However:

Actual colors and appearances may vary depending on device settings and lighting.
Minor variations in size, texture, material, or finish may occur.
Product availability is not guaranteed.

We reserve the right to:

Modify or discontinue products at any time
Limit quantities purchased
Refuse or cancel orders
Correct pricing or typographical errors

4. Pricing 

All prices are displayed in you local currency.

Prices, discounts, promotions, and shipping fees may change without notice.

By placing an order, you authorize us to charge your selected payment method for the full amount of your purchase, including applicable taxes, shipping costs, duties, or fees.

We reserve the right to refuse or cancel transactions suspected of fraud, unauthorized activity, or pricing errors.

5. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

Shipping carriers
Customs processing
Weather conditions
Strikes
Holidays
Supply chain disruptions
Force majeure events

Risk of loss transfers to the customer once the package is handed to the shipping carrier.

Customers are responsible for providing accurate shipping information.

Additional customs duties, import taxes, VAT, or local fees are the customer’s responsibility unless otherwise stated.

6. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

By making a purchase, you agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website, including but not limited to:

Logos
Branding
Product designs
Images
Graphics
Videos
Text
Website layout
Code

is owned by or licensed to Memories Ball and is protected by intellectual property laws.

You may not:

Copy
Reproduce
Modify
Distribute
Sell
Exploit

any content without prior written permission.

Unauthorized use may result in legal action.

8. Prohibited Uses

You agree not to:

Use the website for unlawful purposes
Engage in fraudulent activity
Interfere with website security or functionality
Attempt unauthorized access to systems or data
Use bots, scraping tools, or automated systems without permission
Upload malicious software or harmful code
Violate intellectual property rights
Harass, abuse, or threaten others

We reserve the right to restrict or terminate access for violations of these Terms.

9. User Content

If you submit reviews, comments, suggestions, images, or other content:

You grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and display such content.
You confirm that your content does not violate third-party rights or laws.

We reserve the right to remove content at our discretion.

10. Third-Party Services

Our website may include links or integrations with third-party services, including payment providers, analytics tools, social media platforms, or shipping carriers.

We are not responsible for the content, policies, availability, or practices of third-party services.

Use of third-party services is at your own risk.

11. Disclaimer of Warranties

To the maximum extent permitted by law, this website and all products and services are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee that:

The website will be uninterrupted or error-free
Defects will be corrected
The website is free from viruses or harmful components
Products will meet every expectation or requirement

12. Limitation of Liability

To the fullest extent permitted by applicable law, Memories Ball, its owners, employees, affiliates, suppliers, or partners shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Lost profits
Lost data
Business interruption
Personal injury
Property damage

arising from the use of our website, products, or services.

Our total liability shall never exceed the amount paid by the customer for the specific product or order giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Memories Ball, its affiliates, employees, partners, and service providers from any claims, damages, liabilities, costs, or legal expenses arising from:

Your breach of these Terms
Your misuse of the website
Your violation of laws or third-party rights

14. Fraud Prevention

We reserve the right to:

Refuse suspicious orders
Cancel transactions
Limit quantities
Request identity verification
Deny refunds or returns where fraud or abuse is suspected

Information including IP address, device information, billing details, customer communications, and fraud-detection data may be used to investigate disputes or chargebacks.

15. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control, including but not limited to:

Natural disasters
Pandemics
War
Terrorism
Government actions
Labor disputes
Cyberattacks
Carrier interruptions
Customs delays
Power outages

16. Governing Law

These Terms shall be governed and interpreted in accordance with the laws  without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved exclusively in the courts.

17. Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.

18. Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

19. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time without prior notice.

Changes become effective immediately upon publication on our website.

Continued use of the website constitutes acceptance of the updated Terms.

20. Contact Information

For questions regarding these Terms, contact:

Email: memoriesball@use.startmail.com

Business Name: Memories Ball
Business Address: 546 Anzac Hwy.